Make one call to connect to a wide range of social services in Central Oregon Including:

• Food & Clothing
• Health Care
• Public Agencies
• Legal Services
• Employment
• Counseling/Support Groups
• Transportation
• Housing/Emergency Shelter
• And Much More!
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United Way of Deschutes County
Family Resource Center   Partnership to End Poverty
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 About 2-1-1

 


2-1-1 is an easy to remember telephone number that connects people to important community services and volunteer opportunities. Trained and certified information and referral specialists help callers clarify their needs and direct them to agencies providing appropriate services with a minimum of calls, saving time and money while reducing frustration and duplication of effort for callers and agencies.

Agency Overview

CO211’s lead partner, The United Way of Deschutes County, is a private, not-for-profit 501(c)(3) organization. The implementation of CO 211 is spearheaded in Central Oregon through a partnership between the United Way of Deschutes County, the Partnership to End Poverty, and the Family Resource Center.

Mission

To improve the quality of life for people in Central Oregon by providing easy access to community health and human services.

Goal

To provide comprehensive, accurate information and referral to human and community services throughout Central Oregon through an easy to access call service, online database, and print directories.

Our Resource Database

CO211’s comprehensive database of hundreds of human service agencies, programs and services is continually updated by a team of professional resource writers, using national standards for selection criteria, categorization, and key word assignment. Search our online database.

Funding

CO211 is funded from a variety of sources including the Partnership to End Poverty, United Way of Deschutes County, foundations, local businesses & individuals, and Central Oregon city and county governments. Efforts seeking state support are underway and the Calling for 2-1-1 Act seeks to authorize federal funding to develop and sustain 2-1-1 programs across the nation.

How CO211 Helps

Individuals and families call for many different types of services. Information and referral specialists help callers connect to local services that will assist with critical issues like health care and substance abuse, domestic violence, shelter, food, legal and financial assistance, children and senior programs and mental health services.

Community Outreach

We offer free literature describing how clients can access CO211. If your organization would like a presentation on how clients can access CO211 for health and human service providers in their communities, please call (541) 389-6507 or e-mail info@co211.info.

Community Outreach

The collection of call and website data on volume, service requests, and basic demographic information serves as an ongoing, informal needs assessment and as well as providing an overview of the problems facing Crook, Deschutes and Jefferson County individuals and families.